Effective Date: May 29, 2025

This Privacy Policy outlines the types of personal information that TheGainTrail.com ("Company," "we," "us," or "our") collects through its website located at www.TheGainTrail.com (the "Website"), how that information is used, maintained, and safeguarded, and the choices you have with respect to that information. By accessing or using our Website, you agree to this Privacy Policy.

1. Personal Information Collected

We are committed to protecting your privacy. For the purposes of this Privacy Policy, “Personal Information” means individually identifiable information from or about an individual. This includes but is not limited to: (a) full name; (b) e-mail address; (c) telephone number; and (d) any additional data required to provide financial aid resources or services.

You may be required to provide such Personal Information when you:

  • Visit or interact with our Website

  • Complete forms or inquiries

  • Subscribe to updates or alerts

  • Communicate with our support team

Important Notice:
No mobile information will be shared or sold to third parties/affiliates for marketing/promotional purposes. We do not express or imply to other companies or firms that you have given subscriber opt-in permission to anyone other than TheGainTrail.com. We do not rent or share your personal information without permission or as otherwise outlined in this Policy.

2. How We Use Your Information

TheGainTrail.com uses the information you provide for the following legitimate business purposes:

  • To evaluate your eligibility for financial assistance or aid programs

  • To respond to your questions, requests, or inquiries

  • To provide updates and relevant information about stimulus aid programs

  • To communicate with you regarding changes, improvements, or other matters concerning our services

  • To maintain and improve the Website, and to ensure security and compliance

3. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

  • Legal and regulatory obligations

  • The nature of our relationship with you

  • Internal policies and dispute resolution needs

4. Cookies and Tracking Technologies

We may use cookies, tracking pixels, and other similar technologies to enhance your experience on our Website. These tools help us understand usage patterns, customize user experiences, and monitor Website performance. You may configure your browser to reject cookies, but doing so may impact your ability to access certain features of our Website.

5. Mobile Communication Policy

By opting into our SMS communication service, you agree to receive messages related to financial aid alerts and program updates. The following terms apply:

  • Message frequency: up to 5 messages per month

  • Message and data rates may apply

  • Reply HELP for help. For support, email support@TheGainTrail.com or call (833) 437-4884

  • You may opt-out at any time by texting STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

  • No mobile information will be shared with third parties

6. Information Security

We implement appropriate administrative, technical, and physical safeguards designed to protect the Personal Information we collect from unauthorized access, use, alteration, disclosure, or destruction. This includes secure servers, encrypted data transmissions, and regular vulnerability assessments. However, no method of data transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Services and Tools

We may use trusted third-party service providers for certain functionalities, including website analytics, communication tools, or infrastructure hosting. These providers are contractually obligated to protect your data and may access your information solely for performing tasks on our behalf in accordance with our instructions.

8. Legal Compliance and Disclosure

We may disclose Personal Information as required by law or if we believe in good faith that such action is necessary to:

  • Comply with a legal obligation, subpoena, or regulatory requirement

  • Protect and defend our legal rights or property

  • Investigate or prevent fraud, security breaches, or other technical issues

  • Protect the safety of our users or the public

9. Children’s Privacy

Our Website and services are intended for adults aged 18 and older. We do not knowingly collect or solicit Personal Information from individuals under the age of 18. If we discover that we have collected Personal Information from someone under the age of 18 without verified parental consent, we will promptly delete that information.

10. Access and Control of Your Information

You may request to review, correct, update, or delete the Personal Information you have provided to us by contacting our support team. We will make reasonable efforts to comply with your request, subject to legal and operational considerations. Please send such inquiries to support@TheGainTrail.com or contact us at the address listed below.

11. Policy Updates and Notifications

We reserve the right to amend this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the "Effective Date" at the top of this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

TheGainTrail.com
2930 Domingo Ave #1428
Berkeley, CA 94705
Phone: (833) 437-4884
Email: support@TheGainTrail.com

Thank you for trusting TheGainTrail.com. We are dedicated to helping you navigate financial assistance and aid programs with transparency, confidentiality, and respect for your privacy.