Effective Date: May 29, 2025

This Mobile Privacy Policy outlines how TheGainTrail.com (“Company,” “we,” “our,” or “us”) collects, uses, protects, and governs information obtained through mobile interactions, including SMS (text messages), mobile website usage, and any mobile applications we may operate. By using our mobile services, you acknowledge and consent to the practices described herein.

1. Mobile Information We Collect

We collect mobile-related information when you interact with us through your mobile device. This may include:

  • Your mobile phone number

  • Device type and operating system

  • Geolocation data (with your consent)

  • Mobile network information

  • IP address and browser type from mobile usage

  • Interaction behavior, such as message open rates, opt-in confirmations, and unsubscribe activity

We may collect this information when you fill out a form, sign up for text alerts, visit our site via a mobile browser, or communicate with our support team through your device.

2. User Consent and Opt-In Process

Our mobile services, particularly SMS alerts, operate on an opt-in basis. Before receiving any messages, users must expressly provide consent by either:

  • Completing a subscription form that includes a clear consent checkbox

  • Texting a keyword (e.g., “JOIN” or “SUBSCRIBE”) to a designated short code

  • Agreeing to receive messages during a phone call or customer service interaction

Consent is never assumed. Users must take an affirmative action to begin receiving communications.

3. Purpose of Mobile Communications

TheGainTrail.com uses mobile communications solely to serve the following purposes:

  • To deliver alerts about stimulus aid relief programs and financial assistance

  • To confirm form submissions or service interactions

  • To send timely reminders and program updates

  • To provide urgent service notifications such as eligibility windows or changes to government assistance programs

Marketing or promotional content is not included unless explicitly authorized by the user.

4. Frequency and Scope of Messages

We are committed to minimizing intrusiveness. Accordingly:

  • You will receive no more than five (5) messages per month

  • Message content is concise, relevant, and designed to assist your engagement with financial relief resources

  • We do not use automated drip campaigns for marketing via SMS without explicit user permission

Our goal is to deliver only meaningful, actionable content.

5. Message and Data Charges

Message and data rates may apply, depending on your mobile service plan. TheGainTrail.com does not impose additional charges beyond standard carrier fees. It is your responsibility to check with your carrier to understand any costs associated with receiving SMS messages or accessing content via a mobile browser.

6. Opt-Out Options

You may opt out of our mobile communications at any time by texting any of the following keywords:

  • STOP

  • QUIT

  • END

  • CANCEL

  • UNSUBSCRIBE

Upon processing your request, we will immediately cease sending messages to your mobile number. You may re-subscribe at your discretion by repeating the opt-in process.

7. Support and Assistance via Mobile

For assistance or additional information regarding our mobile services, you may:

  • Text HELP to our designated number

  • Call our support team at (833) 437-4884

  • Email support@TheGainTrail.com

We are committed to providing responsive, human-centric support for mobile users.

8. Data Use and Limitations

We do not use mobile-collected data for:

  • Marketing campaigns unless you have explicitly consented

  • Sharing with advertisers, affiliates, or other organizations

  • Creating behavioral profiles unrelated to the services we provide

Your mobile data is used strictly to fulfill the services and informational alerts you have subscribed to.

9. Third-Party Access and Mobile Data

No mobile information will be shared with third parties. We do not:

  • Sell or trade mobile numbers to affiliates or marketers

  • Grant third-party access to message content or history

  • Authorize other companies to use your mobile data on our behalf for advertising purposes

All mobile interactions remain confidential and within the bounds of this policy.

10. Security of Mobile Data

We employ comprehensive technical and procedural safeguards to protect mobile data, including:

  • Encrypted storage of mobile numbers

  • Restricted access to SMS platforms and mobile tools

  • Monitoring for suspicious or unauthorized access attempts

  • Regular audits of data handling practices

Our commitment is to preserve the integrity and confidentiality of all mobile-related information.

11. Mobile Browsing and Location Services

When you visit TheGainTrail.com through a mobile browser:

  • We may use cookies optimized for mobile to enhance usability

  • Location services may be requested solely to offer region-specific financial programs (you will have the option to approve or deny access)

  • Session data (such as navigation patterns) may be logged to improve functionality

This data is never linked to any identifiable information unless you voluntarily provide it via form input.

12. Modifications to Mobile Privacy Practices

We may revise this Mobile Privacy Policy from time to time to reflect updates to technology, applicable law, or service improvements. If we make significant changes, we will:

  • Post the updated version on our website

  • Notify users via SMS or email when appropriate

  • Update the “Effective Date” at the top of the policy

Continued use of our mobile services following these changes constitutes your acceptance of the revised terms.

Contact Information

If you have any questions, concerns, or requests related to this Mobile Privacy Policy, please contact us:

TheGainTrail.com
2930 Domingo Ave #1428
Berkeley, CA 94705
Phone: (833) 437-4884
Email: support@TheGainTrail.com

Thank you for trusting TheGainTrail.com. We respect your time, your privacy, and your right to control your mobile experience.